Here’s how to fix the most common VoIP issues

A piece of technology that claims to cut your expenses in half may seem too good to be true, and often, it is. But this isn’t the case with Voice over Internet Protocol (VoIP). Its promise of significantly reducing phone expenses is real and well-documented. However, VoIP systems aren’t perfect, and you’re bound to experience […]

The business benefits of unified communications

Are you looking for a way to improve your business communication systems without breaking the bank? Unified communications (UC) might be the answer you’re looking for. UC is a relatively new concept, but it’s already gaining traction among businesses of all sizes. Let’s take a closer look at what UC is and how your business […]

Taking your business to the next level with unified communications

Small businesses need every bit of competitive edge they can muster. Failing to do so puts their company at a significant disadvantage. One such area small enterprises should consider improving is their information system. An easy upgrade is to implement a unified communications (UC) solution. What is unified communications? UC allows you to manage all […]

How to get the most out of Microsoft Teams

If you’re like most people, you only use your office chat applications for simple, everyday use — to ask someone a question or to touch base with colleagues. But wouldn’t it be great if you could do more things at once in these apps, such as completing tasks and chatting with colleagues all in a […]

What you need to know about VoIP phishing

Scammers have found a way to exploit vulnerabilities in VoIP (Voice over Internet Protocol) via a scam called vishing. This scam works much like any phishing attack: a scammer purports to be a legitimate entity and asks the potential victim to provide sensitive information. Learn how vishers operate. VoIP makes it easy to create fake […]

Unified communications defined

Communications is an integral business component that no enterprise can survive without. At the forefront of modern business communications is the all-in-one, internet-powered communications solution: unified communications. What is unified communications? Unified communications (UC) allows you to manage all your communications as one piece of architecture rather than as several different components patched together. It […]

Tidy IT: emails, chats, and files in one app

It can be overwhelming to have several windows pulled up to manage your email, company chats, and any cloud storage that isn’t compatible with your inbox. Microsoft Teams helps streamline the basic necessities of office work to help you overcome the tedium of multitasking. The convenience of chat apps has enabled workers to cut down […]

6 Microsoft Teams tips

Despite being late to the group chat scene, Microsoft Teams is equipped with a handful of features and impressive integration that set it apart from its competitors. So if you’re already subscribed to Office 365, here’s how you can take Teams to the next level. Use SharePoint to store and share files You might already […]

Unified Communications Explained

There was a time when “voice” was the sole business communication solution. Then, we were introduced to emails, texts, and chats, all of which are extremely useful and are here to stay. But wouldn’t it be nice if there was a communication solution that integrated everything — voice, messaging, video — into one platform? That’s […]

Should you use Voice over IP?

You’ve probably heard of VoIP phone systems by now. But do you know what they are and why they’re so popular among small- to medium-sized businesses? If you’re reluctant to ditch your traditional phone system, these VoIP benefits might convince you otherwise. What is VoIP? VoIP, or Voice over Internet Protocol, is a technology that […]