What is OfficeOneLive?

More than ever, organizations are focused on increasing revenues, containing costs and providing a higher level of customer support, whilst reducing the cost of business support activities, such as IT costs. With this in mind i-worx focused on developing OfficeOneLive: a solution which affords clients access to centralized servers, virtual workstations and all inclusive maintenance and support. Instead of running all applications locally on PCs with all of the associated challenges and costs, applications run centrally and simply deliver screen updates and inputs to users. OfficeOneLive clients therefore have all of the benefits of powerful PCs on desks, including popular Windows applications, however hosted in a state of the art data centre. The process of adding new users and virtual workstations to OfficeOneLive takes a matter of minutes and does not involve long wait times for physical hardware. In many cases, the end-user can connect and be working within minutes, without doing any configuration themselves. OfficeOneLive allows employees to focus on their core business and provides total peace of mind.

What is included?

The following summarizes what is included with OfficeOneLive as well as the numerous benefits:

SERVERS

 

FEATURES	INCLUDED
·         The File/Print servers are stored virtually on servers in i-worx’s data centre	ü
·         The Exchange servers are stored virtually on servers in i-worx’s data centre	ü
·         The files saved by users is stored on a Storage Area Network (SAN)	ü
·         Comes with Windows 2003 Operating System and all the Client Access Licenses (CAL’s) workstations/laptops	ü
·         Application Licenses for the Servers: o    Exchange 2007 o    Antivirus o    Spam o    Spyware o    Software assurance on Windows operating systems and Exchange	ü

 

Server Benefits

·         Extremely scalable - Can set up and implement new server quickly and therefore do not have to wait 2 weeks to get a server from hardware vendors

·         If users need more memory or hard drive space it can be added within a matter of minutes

·         There is no need to go on-site to replace hardware components

·         If the server fails it can be rebuilt within minutes hence reducing downtime and increasing productivity

·         No having to layout capital for hardware and Operating System Licenses ever again

·         No more Terminal Servers required as each user gets their own virtual workstation with whatever applications they need loaded on it

WORKSTATIONS (VIRTUAL)

 

FEATURES	INCLUDED
·         The workstations for OfficeOneLive are stored virtually on servers in i-worx’s data centre	ü
·         Windows XP Professional is included with the new Virtual Workstations	ü
·         The users files and MyDocuments are saved on the Storage Area Network (SAN) in the data centre	ü
·         Easily add additional memory and hard drive space for users as and when they need	ü
·         Application Licenses for the workstations: o    Microsoft Office 2007 including Outlook o    Spyware o    Anti virus o    Spam o    Software assurance on: Windows operating systems and Microsoft Office	ü

 

Workstation Benefits

·         Can set up and implement new workstations very quickly (within less a day) and therefore no having to wait weeks to get workstations from hardware vendors

·         If users need to upgrade memory or hard drive space it can be performed within a matter of minutes - there is no need to go on-site to replace hardware components

·         Because the users MyDocuments are redirected to the servers in the data centre it is backed up daily and mitigates against the risk of loss or failure of hardware

·         If a workstation fails it can be rebuilt within less then 10 minutes hence significantly reducing down time and increasing productivity –the workstations are self healing

·         The capital outlay for the thin client device is 70% less than that of traditional workstations

·         The thin client does not have any moving parts and can last twice as long as a traditional workstation – up to 8 years

·         Never have to purchase Microsoft Office ever again as it is included in the cost of the virtual workstation

·         Never have to purchase the Operating System for a workstation ever again as it is included in the cost of the virtual workstation

·         Because company data is stored centrally in a secure data centre there is no data loss or breach of data security due to a laptop or workstation lost or stolen, or if the user’s hard drive fails i.e. no company data is stored on the users laptops or workstations or on site at the companies physical premises all data is stored in the data centre

·         Using Virtual workstations is Green as they are extremely energy efficient and in some organizations there can be a fairly significant reduction in the monthly energy bill

·         With OfficeOneLive companies will no longer have the need to perform Asset Inventories. All the hardware and licensing is part of OfficeOneLive and becomes the responsibility of i-worx. This gives total peace of mind

·         All workstations are standardized with the same operating system and Office and Security/Spam applications and hence this leads to a reduction in the total cost of ownership for companies and increases productivity as all users have the same applications installed and hence there is no versioning issues

BACK UP/DISASTER RECOVERY

 

FEATURES	INCLUDED
·         All company data and email resides on the Storage Area Network (SAN) in the data centre	ü
·         Backups of email and company data are made every 4 hours and kept for 7 years for archiving purposes	ü
·         Data is also backed up to a secondary data centre for disaster recovery purposes	ü
·         Users are able to restore files up to 48hours old themselves from there virtual workstation	ü
·         If an individual email/file is lost/deleted it can be recovered within minutes	ü

 

Back up Benefits

·         Quick recovery of data/emails in the event of files being deleted and hence increased productivity

·         Users are able to restore deleted data files from their workstations themselves which leads to quicker access and recovery times within 48 hours of the file being deleted/changed

 

MAINTENANCE AND SUPPORT

 

FEATURES	INCLUDED
·         Full maintenance and support on virtual Severs	ü
·         Full maintenance and support on virtual Workstations	ü
·         Monitoring and alerting of servers, workstations and IT infrastructure	ü
·         Every time a user logs off their workstation and logs back on they will get a brand new workstation	ü

 

Maintenance Benefits

·         Fixed cost for maintenance and support on servers and workstations and therefore NO additional billings at the end of the month

·         No downtime for users and significantly increased productivity due to users workstations being rebuilt every time they log off and log on

 

REQUIERMENTS FOR OFFICEONELIVE

Internet Connection

In order to access workstations in the data centre a dedicated reliable Internet Connection is required with a static IP address. i-worx recommends using a ISP that has a managed service around there Internet Connection so as to ensure uptime and reliability. I-worx recommends the following ISP options:

 

1.       Office of up to 10 users - standard ADSL or Shaw business connection i.e.0.5MB upload and 3 MB down

2.       Office of 11 users or more – managed dedicated T1 connection i.e. 1.5 MB upload and download

3.       Office of 30 users or more – managed dedicated Fibre connection i.e. 10 MB upload and download

 

How do you connect to your virtual workstation – your office in the cloud?

Users are able to connect to their workstations in the data centre using the following devices:

• Existing workstation or laptop – these can be a PC or a Mac, Linux or Windows
• Thin client , Home PC, Hotel PC, Netbook, iPhone