Artificial Intelligence (AI) brings to mind robots that can perform tasks and think like human beings. While that’s certainly possible in the future, AI today is simply an intuitive set of technology that automates business processes. It’s been around for decades, and now it’s poised to make significant improvements to VoIP technology. Contact Center Operations […]

Have you recently purchased new laptops or computers? Don’t get too excited. A new report proves that pre-installed software such as free trials and web browser toolbars can pose high-security risks. So if you want to maximize your new investment, here are some things you might want to know: Tavis Ormandy, a researcher from Google’s […]

Yet again, Microsoft has released new AI-based features for Microsoft Excel, Word, Outlook, and more — a continuing trend since 2016’s launch of the Microsoft AI and Research Group. If your business is subscribed to Office 365, this article will acquaint you with the newest features! Automatically Uncover Trends in Excel Data Finding useful information […]

There are a number of reasons you should be wary of saving your password to a digital platform. Just look at Yahoo’s data breach in 2013, which leaked passwords for three billion people. Even when your password isn’t compromised, saving it to a browser could have serious implications for your privacy. Why auto-fill passwords are […]

To say that social media is a small part of our lives is an understatement. Platforms like Facebook, Instagram, Twitter, and Snapchat are now integrated into our lives like never before. But what’s next? Can social media’s involvement go any further? These upcoming trends certainly point toward it. Read on to learn more. The boom […]

Apple is most famous for releasing a new iPhone every year, but that’s not all users should be excited about. Many experts predict that in the coming year the tech powerhouse will introduce some incredible new products. Here are some of the most exciting announcement Apple could make in 2018. Three new iPhones Just like […]

When thinking about cloud technology, public cloud tends to be the first type of platform that comes to mind. This is hardly a shock as it’s the most common type of cloud, but that might not hold true in the near future as hybrid cloud continues to grow. That said, here are five hybrid cloud […]

How many new technologies did your business adopt last year? Too many? Too few? You’ve officially made it through 2017 and there’s no better time than now to review which IT fads were worth investing in, and which ones should be left in the past. Look no further than our recap of last year’s most […]

Cyber criminals will always be eyeing your data regardless of where it’s stored. That means even your trusty Android phone or iPhone isn’t safe. In fact, it may be more exposed to security risks than you think. These tips can help increase your mobile’s security. Set a strong password Whether your device requires a 4-set […]

New technological developments such as cloud computing and virtualization are prying small- and medium-sized businesses away from traditional client-server architecture. In contention now lie Containers, a technology influenced by cloud computing that offers a less complex alternative to virtualization. Discover its benefits and see why they apply to your business. What are containers and why […]