Voice over Internet Protocol (VoIP) apps such as WhatsApp, FaceTime, and Zoom offer seamless communication with just a few taps. But they don’t always work as expected, especially on public Wi-Fi and restricted networks. If your calls keep dropping or won’t connect at all, a virtual private network (VPN) could be the missing piece. Why […]
Voice over Internet Protocol (VoIP) has become the backbone of modern business communication, handling everything from video conferences to critical customer support. Unfortunately, cybercriminals are relentlessly developing sophisticated methods to exploit VoIP’s vulnerabilities. Keep your essential communication channels safe by implementing these six must-have security measures. Enable multifactor authentication (MFA) Strong passwords alone can’t protect […]
Voice over Internet Protocol (VoIP) phone systems make business communication easier, cheaper, and more flexible than traditional phone lines. But with those benefits come risks, from data theft to call hijacking. The good news is that protecting your system doesn’t require deep technical knowledge. These VoIP security measures can help you keep your business safe […]
Clear communication keeps teams productive and customers satisfied, but legacy phone systems often fall short. Voice over Internet Protocol (VoIP) solutions deliver a smarter alternative, combining voice, video, and messaging in one connected platform that works across various locations and devices. The following VoIP services highlight how modern communication technology empowers today’s agile businesses. Core […]
Scam calls have become so common that many people avoid picking up their phones altogether. That puts businesses in a tough spot, as even legitimate calls get ignored. This article explains why customers hesitate to answer, the hidden costs for businesses, and practical steps you can take to rebuild trust and get your calls through. […]
Selecting the ideal communication system is essential for business collaboration. In this article, we dive into two popular options for modern communication: VoIP and VoLTE. We’ll explore the benefits, features, and differences between the two, helping you decide which technology is best suited to your company’s needs. Explaining VoIP Voice over Internet Protocol (VoIP) revolutionizes […]
VoIP systems offer businesses an affordable and efficient way to stay connected. Alarmingly, the risk of VoIP theft is growing as attackers hijack services and threaten business operations. Understanding this threat and how to protect your network is crucial for avoiding costly disruptions. VoIP theft of service: What it is and how it works VoIP […]
Technology has long shaped how businesses engage with customers, from tools such as the telephone to modern innovations such as email. Today, artificial intelligence (AI) is revolutionizing how businesses use Voice over Internet Protocol (VoIP) systems, particularly by making customer interactions smarter and more impactful. Read on to learn how AI tools are transforming VoIP-based […]
Voice over Internet Protocol (VoIP) has revolutionized communication, especially in remote and hybrid work environments. Businesses adopting VoIP can choose between softphones and hardphones, each offering unique benefits. This blog post compares the two, helping you choose the best fit for your business communication needs. VoIP softphones VoIP softphones are software applications that enable calls […]
Voice over Internet Protocol (VoIP) systems have emerged as a vital communication tool for businesses of all sizes. However, when these systems fail, it can negatively impact operations, productivity, and customer relationships. To prevent costly downtime, consider these seven strategies for keeping your VoIP system running smoothly and your business connected. Pick a dependable VoIP […]