Microsoft products usually have an end-of-support date, where no more feature updates and security patches will be offered. However, earlier this month, Microsoft has released a security update for Windows XP, an operating system that has been unsupported since 2014. Although releasing a patch for an old system seems unusual, Microsoft does have its reasons. […]

When we write about how antivirus software isn’t enough to keep you safe from malware, it’s not just scare tactics. There are so many ways hackers can break into your system that antivirus solutions will never catch. For a real-world example, look no further than the router exploit kit recently leaked from the CIA. The […]

The iPad was originally created for individual consumers even though it was later adopted as a viable productivity tool. After several functionality and style changes, Apple has finally released an iPad that could rival the PC: the iPad Pro. The latest update in Apple’s lineup of tablet computers is a vast departure from previous iPad […]

As machine learning, digital storage, and analytics software get more advanced, data is becoming more valuable than ever. Even businesses that don’t rely on data to operate are starting to find ways to get more value out of their information. Microsoft’s newest platform is an excellent example of that — and it’s free! What is […]

Cloud computing saves businesses a considerable amount of money, which explains its rise in popularity over the years. What many business owners fail to realize is that there are hidden costs associated with Cloud services. And while they might seem insignificant at first, they can add up to a staggering amount if left unchecked. Minimize […]

As bring your own device policies becomes common practice for companies today, business owners must keep in mind the possible cyber security implications of deploying more devices connected to the company network. If your employees are using Android devices, here are the top five security threats they need to be aware of as well as […]

Business owners barely had time to acquaint themselves with virtualization before the next trend stormed onto the scene. Although container and virtualization applications both allow users to divvy up software and hardware more efficiently, containers have many advantages over virtualized machines. There are a number of misunderstandings though, and it’s time to set the record […]

It’s undeniable that keyboard shortcuts can activate computer commands faster than dragging a touchpad or a mouse. To that end, if you’re using Windows 10, there are a couple new keyboard shortcuts worth trying. Windows Snapping If you’ve never used Windows Snapping, you’re missing out on one of Windows 10’s key features. Previously known as […]

By now, you’re probably familiar with popular Office 365 productivity features like Skype for Business, and real-time collaboration in Word, Excel, and PowerPoint. You might even remember a few time-saving keyboard shortcuts that will make your Office 365 experience a lot smoother. But even after all that, there’s still much to learn about Office 365. […]

Bad customer service is one of the reasons why customers switch to competitors. It often begins the moment they pick up the phone to report a service issue, only to end up getting frustrated with your phone system. Your on-hold message may seem inconsequential, but it can play a big role in your customer’s dissatisfaction. […]