Business success comes down to whether profitability can be sustained, which is why building and maintaining relationships with your customers is crucial. To help with this, business owners are implementing customer relationship management (CRM) systems. Imagine buying a product, and it breaks the first time you use it. You contact customer support and describe the […]

Today’s companies need technology to function. Without it, businesses cannot compete and succeed. But with technology comes the ever-constant threat of hackers and cybercriminals. That’s why small- and mid-sized businesses need to protect themselves with robust cybersecurity solutions managed by IT professionals. The numbers According to the Ponemon Institute’s 2019 State of Cybersecurity in Small […]

Microsoft started rolling out the Windows 10 October 2020 Update in recent weeks. While this update is relatively modest in terms of size and features, it boasts of several design and functionality upgrades that will enhance user experience. Here’s what you can expect from the update. Start menu’s new look The Start menu gets a […]

The location tracking feature in Android smartphones makes it easier to use certain apps like Google Maps. With this feature turned on, it’ll be easier to locate, for example, the nearest diner. However, enabling this feature has security implications. Hiding your location may require extra steps when you use certain apps, but at least you […]

Has your Mac become sluggish? Is it taking too much time to boot or load websites? Different factors can slow down your computer. In this post, we have prepared various tips on how to resolve this. Clean up your Login Items The Login Items list (also known as the Startup List) contains all the apps […]

Many businesses fail to realize how ubiquitous and game-changing VoIP is, and as a result, they stay stuck on legacy phone systems. Staying put should no longer be an option, especially if your company is serious about seizing future opportunities. Read on to learn how VoIP can improve your communications. Different phone systems Phones have […]

In the past few months, the pandemic has driven businesses to utilize every tool available to them to keep operations going. This largely meant deploying cloud-based solutions that can support remote work setups and connect multilocational workers. During these critical times, the job of IT administrators has become more crucial and demanding. So to help […]

When it comes to the cloud, small- and medium-sized businesses (SMBs) are often presented with the choice of either a private or a public cloud. But there is a third option — a hybrid cloud. And this is the choice that provides SMBs with greater flexibility. How so? Read on to find out. Hybrid clouds […]

No business continuity plan is perfect. Each plan has risks that can result in your business’s failure if not taken into account from the start. But don’t blame it all on your managed IT services provider (MSP) — often, a system’s design has loopholes to start with. Let’s take a look at some of the […]

Business owners are becoming more aware of the damaging effects of data loss. Companies now realize that without safe and reliable data backup, important business information can fall into the wrong hands or be lost forever. Fortunately, Windows 10 offers easy-to-use tools like File History and OneDrive. File History in Windows 10 Serving as the […]