Turn off invasive Windows 10 settings in four steps

Windows 10 has become the operating system (OS) of choice among business and personal users. Despite the many improvements to the OS that Microsoft has rolled out, Windows 10 isn’t perfect. In fact, many users have complained about its intrusive default privacy settings. Luckily, you can easily turn these settings off to ensure your privacy. […]

Should you monitor your employees’ online activities?

To monitor or not to monitor — that is the question. Employee monitoring is a touchy subject. If you’ve ever considered it, then you may ask yourself if it is a good idea for an employer to check on their staff’s online activities. Below are the pros and cons of employee monitoring, and some helpful […]

Why your business should record calls

Voice over Internet Protocol (VoIP) provides small- and medium-sized businesses (SMBs) with the convenience of making and receiving calls from anywhere with an active internet connection. VoIP enables your staff to meet the demands of your clients, which boosts customer satisfaction. VoIP also has another feature that can take your customer service to the next […]

Microsoft 365 signals a new era of productivity for SMBs

In April 2020, Microsoft launched Microsoft 365, the successor to its popular Office 365. But it’s not a mere name change. The tech giant is also introducing improvements to its productivity software that will enhance how your business deals with cyberthreats every day. Name change Microsoft has time and again shown that they are willing […]

How MSPs are supporting clients during the COVID-19 pandemic

The COVID-19 pandemic and the sweeping shutdowns to contain the spread of the virus brought about significant impacts on businesses. Many small companies realized they lacked the resources to rapidly adopt a remote work setup and tapped their IT partners to help address their technology demands. Here’s how managed IT services providers (MSPs) are rising […]

Why the latest Windows 10 update is blocked on some PCs

Last week, Microsoft unveiled the May 2020 Update, which is the latest version of Windows 10. While some users are able to update their systems, some PCs are prevented from installing it. Here’s what’s causing the update block, and how you can bypass it. Known issues The update block is present on devices such as […]

Watch out for this Android malware

Security researchers have discovered a new Android malware called DEFENSOR ID that snuck its way into the Google Play Store. Forensic analysis shows that the malware takes advantage of an Android device’s Accessibility Services to infiltrate the system and cause damage without being detected. To help you avoid this dangerous strain of malware, we’ve compiled […]

Android tip: Track your data use

Android devices are most effective when they have a stable network connection. The problem is that many mobile networks limit how much data you can use during a subscription cycle. Instead of upgrading to a more expensive plan, consider paying closer attention to how and when you use data and scaling back. It’s easier than […]

What we can expect from iOS 14

Apple’s continuous improvement of its operating systems will give us iOS 14 and other OS updates this September. These will be previewed and tested by developers come Apple’s WWDC on June 22, but here’s a quick peek at some of the new apps and features. Nifty app tweaks Apple is developing new features for some […]