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First things first, what should you do with your brand new laptop? You go through the Windows 10 setup, and you’re all done, right? Not really. Your notebook isn’t ready — until you do some tweaking. Let’s get the ball rolling. #1 Check for updates Your new laptop should check for updates automatically, but you […]

WordPress (WP) websites require routine updates to keep up with user demands. Some of WP’s most critical updates are security patches, which protect sites from various cyberattacks. But why does your website sometimes act up when you finish running an update, and how can you prevent it? Be cautious with updates In 2017, WP issued […]

Exceptional customer service should be solution-driven, accurate, and fast. For many companies, that means recruiting the best crop of talents who can quickly learn their systems. But nowadays, businesses are turning to artificial intelligence (AI) to improve customer service. How AI capabilities enhance customer service AI has two capabilities that enhance customer service: machine learning […]

Fans of Android mobile devices look forward to each new version of Google’s operating system as it shows off new features. Aside from being easier and more efficient for developers to create applications on it, there are some improvements for consumers to look forward to when they update or buy a device that runs the […]

Virtualization and cloud computing are sometimes used interchangeably, and it’s easy to see why people confuse the two. To set the record straight, virtualization is NOT cloud computing. But these two revolutionary technologies often overlap. Virtualization Imagine a company with five servers, each assigned a single task such as storage, email, etc. If one day […]

The phone remains one of the first points of contact businesses have with their customers. That’s why so many companies are upgrading to affordable and hi-tech “VoIP” systems. Voice over IP solutions are a smart investment given their longevity and more. Different phone systems Phones have come a long way, from analog landlines to digital […]

Lately, Microsoft has given some love to Outlook — not just the desktop app, but also the web and app versions. In fact, they just released a bunch of new and improved features. Let’s take a look. #1 RSVP Outlook makes it fairly simple to invite people to a meeting, but now it will also […]

Businesses rely on computers for their daily operations, so getting afflicted by ransomware is devastating. It blocks access to all data, which can result in financial losses and the company closing down temporarily or permanently. Fortunately, Windows offers built-in tools and cloud storage options so you won’t have to fear data loss. File History Is […]

Pranksters, malicious attackers, extremists — hackers come in different forms, but they all have one thing in mind: compromising your online privacy and security. Some of them specialize in hacking social media, but don’t fret; there are several things you can do to protect your Facebook or Twitter account. Lockscreens exist for a reason Make […]

Google. Facebook. Amazon. These tech giants collect data from us the moment we sign up for their products and services. Some information we willingly surrender (like our name and email address) and others they collect from the services we use (like the sites we visit or the people we contact). Does Apple collect as much […]