There was a time when advanced phone systems were only something large corporations could afford. But that’s no longer the case. VoIP has evolved into an accessible, affordable communication solution for businesses of all sizes, especially smaller ones. In this article, we explore how small businesses can use VoIP to cut costs, increase flexibility, and […]
VoIP for small businesses: Affordable, flexible, and ready to go
Why SMBs should rethink communication: Uniting UCaaS and CCaaS
Small businesses are juggling more tools than ever to keep up with customer and employee communication. This article explores how merging Unified Communications-as-a-Service (UCaaS) and Contact Center-as-a-Service (CCaaS) systems into a single cloud-based platform can help SMBs streamline operations, cut costs, and improve both productivity and service quality. The business world is shifting quickly, and […]
Unified communications: Top advantages for SMBs
If you want to streamline your company’s operations, unified communications (UC) might be the solution you’re searching for. UC offers numerous benefits to your business’s information system, many of which you may not know. In this article, we highlight how your business can harness cost-effective UC solutions to drive growth. Unified communications defined Unified communications […]
Optimize your phones by fixing these VoIP issues
When a technology that promises to halve your current expenses sounds too good to be true, it usually is. So when it comes to Voice over Internet Protocol (VoIP) and its claims of radically reducing phone costs, what’s the catch? Here are some issues you need to watch out for. Any of these VoIP issues […]
Improve communication by dealing with VoIP issues
Voice over Internet Protocol (VoIP) phone systems are cheaper and more efficient than regular phones and businesses are jumping on board. However, transitioning without a plan can cause a range of issues that many business owners never expected. Here are a few you should keep in mind. Poor call quality Complicated and frustrating VoIP system […]