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VoIP’s future is bright for businesses

VoIP is the funny-sounding phone system that’s been around for over two decades. Though that may seem surprising, it actually makes sense, because that’s about how long the internet has been mainstream, and “Voice over Internet Protocol” needs internet in order to function. So what might the future hold for small-business telecom if these two […]

Arrange meetings with Microsoft FindTime

While an impressive arsenal of weapons can help you win a battle, you need diligence, perseverance and sacrifice to win the war. But when that war is waged in the arena of calendar management, you’re dealing with a whole other monster. When scheduling meetings, uncontrollable factors like varying schedules and department-specific time constraints mean that […]

5 tips to build a better chatbot

In today’s tech-centric world, the demand for new apps is overwhelming the supply. Whether due to simple curiosity or just plain excitement, people are usually drawn to chatbots. In time, however, novelty wears thin and people lose interest. This may be partially due to the fact that bots aren’t as engaging as we initially imagined […]

Telecoms offering network virtualization

With virtualization yet to make its way into the lexicon of common tech phrases, many business owners are still trying to decipher the full extent of its value. Various aspects of the service have evolved over time, and we can probably expect more to come. For now, however, one of its existing functions is getting […]

Make plans with Office 365’s Bookings

The latest addition to the Office 365 family is Bookings. This online service helps schedule appointments with businesses using software. Good ‘ol pen and paper definitely still work, but given the world’s technological advances, digital appointment management makes sense. Besides never having to pick up the phone to schedule your events ever again, here are […]

5 essential uses for iPads at your SMB

Technology continues to trend toward increased mobility, and business practices are headed along with it. Apple’s iPad has fairly universal appeal as a personal tablet, but what about its small- or medium-sized business potential? If you own an iPad, it’s likely you’re already using it for email and browsing to help manage your business, but […]

Set your ransomed files free, for free

In computers, as in war, encryption is a way of encoding sensitive information so only authorized parties can make use of it. Unfortunately, computer hackers have developed ways to infiltrate your company’s network and systems, take your confidential data hostage, and unlawfully encrypt it. Pay them a ransom and you may or may not get […]